The immense population of Shanghai (over 24 million) gave some clue to the scope of both the challenges and their potential solutions. Legislation passed in 2010 helped to set up People’s Medical Dispute Mediation Committees in all 17 Shanghai provinces, and over 9000 mediations have been conducted in the past three years – which I believe makes it the world’s largest, unless you know of others.
So grateful to Yale and my Chinese colleagues for extending the international hand of friendship and collaborative problem-solving in this growing field of medical dispute resolution!